Privacy Policy

Privacy Policy

PRIVACY POLICY

KanooniTalk – Operated by Genio Technologies Private Limited

This Privacy Policy (“Policy”) describes how Genio Technologies Private Limited, a company incorporated under the Companies Act, 2013, having its registered office at:

MR1, Ground Floor, ALTF Tower, Plot No. 21 & 21A, Sector 142, Noida, Uttar Pradesh – 201304, India

(hereinafter referred to as “KanooniTalk”, “Company”, “Platform”, “we”, “our”, or “us”) collects, uses, processes, stores, and protects your information when you access or use:

Website: www.kanoonitalk.com
Mobile Applications and related services
(collectively referred to as the “Platform”)

By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

If you do not agree with this Policy, please discontinue use of the Platform immediately.

1. INFORMATION WE COLLECT

We may collect the following categories of information:

1.1 Personal Information

  • Full name

  • Email address

  • Phone number

  • Address

  • Identification details (if required for compliance)

  • Professional details (for Lawyers/Professionals)

  • Bar Council enrollment details (if applicable)

1.2 Account Information

  • Username and password

  • Profile details

  • Communication history on the Platform

1.3 Payment Information

  • Billing details

  • Transaction records

  • Payment confirmation data

(Note: Payment processing is handled through secure third-party payment gateways. KanooniTalk does not store complete card or banking details.)

1.4 Usage Information

  • IP address

  • Device information

  • Browser type

  • Operating system

  • Log data

  • Platform interaction data

1.5 Communication Data

  • Messages exchanged between Clients and Lawyers

  • Support emails

  • Feedback submissions

2. HOW WE USE YOUR INFORMATION

We use collected information for:

  • Creating and managing user accounts

  • Facilitating communication between Clients and Lawyers

  • Processing payments

  • Providing Platform services

  • Improving Platform functionality

  • Customer support

  • Legal compliance

  • Preventing fraud and misuse

  • Enforcing our Terms and Conditions

We do NOT sell your personal data to third parties.

3. LEGAL BASIS FOR PROCESSING

We process your information based on:

  • Your consent

  • Performance of contractual obligations

  • Compliance with legal requirements

  • Legitimate business interests

4. SHARING OF INFORMATION

We may share information with:

4.1 Lawyers / Professionals

Client information may be shared with selected Lawyers for providing requested services.

4.2 Service Providers

  • Payment gateways

  • Cloud hosting providers

  • IT service providers

  • Analytics services

4.3 Legal Authorities

If required by law, court order, or government request.

We ensure reasonable contractual safeguards with third-party service providers.

5. DATA STORAGE AND SECURITY

We implement reasonable technical and organizational measures to protect your information, including:

  • Encrypted communication (SSL)

  • Secure servers

  • Restricted access controls

However, no system is 100% secure. Use of the Platform is at your own risk.

6. DATA RETENTION

We retain your information:

  • For as long as your account is active

  • As required for legal compliance

  • To resolve disputes

  • To enforce agreements

After retention period expires, data may be deleted or anonymized.

7. USER RIGHTS

Subject to applicable law, you may:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion (subject to legal obligations)

  • Withdraw consent

  • Request account closure

Requests may be sent to: legal@kanoonitalk.com

8. COOKIES AND TRACKING

The Platform may use:

  • Cookies

  • Session storage

  • Analytics tools

These help improve user experience and analyze usage.

You may disable cookies in your browser settings, though some features may not function properly.

9. CONFIDENTIALITY OF LEGAL COMMUNICATION

While the Platform facilitates communication between Clients and Lawyers:

  • KanooniTalk does not control or monitor legal advice content

  • Confidentiality obligations exist between Client and Lawyer

  • KanooniTalk is not responsible for privileged communications

10. CHILDREN’S PRIVACY

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

11. CROSS-BORDER DATA TRANSFER

Your information may be stored or processed on servers located in India or other jurisdictions. By using the Platform, you consent to such transfers.

12. THIRD-PARTY LINKS

The Platform may contain links to third-party websites. We are not responsible for their privacy practices.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

  • KanooniTalk shall not be liable for unauthorized access

  • KanooniTalk shall not be responsible for third-party misuse

  • Maximum liability shall not exceed amount paid by User to KanooniTalk

14. CHANGES TO THIS POLICY

We may update this Privacy Policy at any time. Updated versions will be posted on the Platform.

Continued use constitutes acceptance of changes.

15. GRIEVANCE OFFICER

In accordance with the Information Technology Act, 2000 and applicable rules:

Grievance Officer
Genio Technologies Private Limited
MR1, Ground Floor, ALTF Tower
Plot No. 21 & 21A, Sector 142
Noida, Uttar Pradesh – 201304
India
Email: legal@kanoonitalk.com

16. GOVERNING LAW

This Privacy Policy shall be governed by the laws of India.

Disputes shall be subject to jurisdiction of Courts at Delhi, India.

17. USER CONSENT

By using KanooniTalk, you acknowledge that:

  • You have read this Privacy Policy

  • You understand how your data is processed

  • You consent to collection and use of your information

Copyright © Genio Technologies Private Limited. All Rights Reserved.